Frequently Asked
Questions
Welcome to our FAQ page! Below, you’ll find answers to common questions about our services, ordering process, and collaboration. If you need further assistance, feel free to contact us.
How can we help you?
We specialize in web development, app development, SEO, and digital marketing. Our services cover everything from custom website design to mobile app development, search engine optimization, and advertising campaign management.
You can order our services directly through our website. Choose a package that suits your needs, add it to the cart, and complete checkout.
After placing an order, you will receive an email with login details to our client portal. From there, you can collaborate with us, track your order status, submit additional details, and communicate directly with our team.
Once your order is confirmed, we’ll send you an email with login credentials and a link to the client portal. You can log in anytime to check the progress of your project.
Web Design & Development
The timeline depends on the complexity of the project. Standard websites typically take 2-4 weeks, while more advanced projects may take longer.
Absolutely! We design all websites to be fully responsive and optimized for desktop, mobile, and tablet devices.
Yes, we offer ongoing website maintenance plans to keep your site secure, updated, and performing at its best.
Yes! We provide training and documentation so you can manage content updates. If you prefer, we can handle updates for you.
App Development
App development timelines vary. A basic app may take 6-8 weeks, while a complex app could take several months.
Yes! We use React Native and Flutter to create apps that work seamlessly on both iOS and Android.
Yes! We handle the entire app submission process to ensure your app meets the store guidelines.
Yes, once the project is complete and payment is made, you will have full ownership of your app.
SEO & Digital Marketing
SEO is a long-term strategy. Most clients start seeing results in 3-6 months, depending on competition and industry.
No one can guarantee first-page rankings, but we use proven SEO strategies to improve your rankings and visibility.
Yes! We provide detailed SEO reports so you can track your website’s performance.
Yes! We offer campaign management for Google Ads, Facebook Ads, Instagram Ads, YouTube Ads, and TikTok Ads.
Orders & Payments
Due to the nature of digital services, all payments are final and non-refundable once work has started.
Yes! You can upgrade your package by contacting us through the client portal.
If additional features are required, we will provide a custom quote based on the new requirements.
Support & Communication
All communication happens through our client portal, where you can chat with us, submit requests, and track your project progress.
Our team is available Monday – Friday, 9 AM – 6 PM (EST). Urgent support requests are handled as soon as possible.
Yes! Each service includes a set number of revisions, as outlined in your package.
Yes, but additional changes beyond the original scope may require extra fees.
