Frequently Asked
Questions
Welcome to our FAQ page! Below, you’ll find answers to common questions about our services, ordering process, and collaboration. If you need further assistance, feel free to contact us.
How can we help you?
What services do you offer?
We specialize in web development, app development, SEO, and digital marketing. Our services cover everything from custom website design to mobile app development, search engine optimization, and advertising campaign management.
How do I place an order?
You can order our services directly through our website. Choose a package that suits your needs, add it to the cart, and complete checkout.
What happens after I place an order?
After placing an order, you will receive an email with login details to our client portal. From there, you can collaborate with us, track your order status, submit additional details, and communicate directly with our team.
How do I access the client portal?
Once your order is confirmed, we’ll send you an email with login credentials and a link to the client portal. You can log in anytime to check the progress of your project.
Do you offer consultations before ordering?
Yes! We offer free initial consultations to discuss your needs and recommend the best service for you. Contact us to schedule a session.
Web Design & Development
How long does it take to build a website?
The timeline depends on the complexity of the project. Standard websites typically take 2-4 weeks, while more advanced projects may take longer.
Will my website be mobile-friendly?
Absolutely! We design all websites to be fully responsive and optimized for desktop, mobile, and tablet devices.
Do you provide website maintenance?
Yes, we offer ongoing website maintenance plans to keep your site secure, updated, and performing at its best.
Can I make changes to my website after it’s launched?
Yes! We provide training and documentation so you can manage content updates. If you prefer, we can handle updates for you.
What platforms do you use for web development?
We work with WordPress, Shopify, Laravel, React, and custom-coded solutions depending on your needs.
App Development
How long does it take to develop an app?
App development timelines vary. A basic app may take 6-8 weeks, while a complex app could take several months.
Do you develop apps for both iOS and Android?
Yes! We use React Native and Flutter to create apps that work seamlessly on both iOS and Android.
Can you help me publish my app on the App Store and Google Play?
Yes! We handle the entire app submission process to ensure your app meets the store guidelines.
Will I have full ownership of my app?
Yes, once the project is complete and payment is made, you will have full ownership of your app.
Do you offer app maintenance and updates?
Yes, we offer ongoing support and maintenance plans to keep your app updated and secure.
SEO & Digital Marketing
How long does it take to see SEO results?
SEO is a long-term strategy. Most clients start seeing results in 3-6 months, depending on competition and industry.
Do you guarantee first-page rankings on Google?
No one can guarantee first-page rankings, but we use proven SEO strategies to improve your rankings and visibility.
Do you provide reports on SEO progress?
Yes! We provide detailed SEO reports so you can track your website’s performance.
Can you manage my Google and Facebook ads?
Yes! We offer campaign management for Google Ads, Facebook Ads, Instagram Ads, YouTube Ads, and TikTok Ads.
What is included in your PPC (Pay-Per-Click) management services?
Our PPC services include ad strategy, campaign setup, keyword research, bid optimization, audience targeting, and conversion tracking.
Orders & Payments
What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers.
Do you offer refunds?
Due to the nature of digital services, all payments are final and non-refundable once work has started.
Can I upgrade my package after ordering?
Yes! You can upgrade your package by contacting us through the client portal.
What if I need additional features after my project starts?
If additional features are required, we will provide a custom quote based on the new requirements.
Do you offer discounts for bulk projects?
Yes! If you need multiple projects, contact us for a custom discount.
Support & Communication
How do I communicate with your team?
All communication happens through our client portal, where you can chat with us, submit requests, and track your project progress.
What are your support hours?
Our team is available Monday – Friday, 9 AM – 6 PM (EST). Urgent support requests are handled as soon as possible.
Do you offer revisions?
Yes! Each service includes a set number of revisions, as outlined in your package.
Can I request changes after my project is completed?
Yes, but additional changes beyond the original scope may require extra fees.
How do I get started?
Simply place an order, and we’ll send you client portal login details where you can collaborate with us and track your project.
